NETWORK & TELECOM SERVICES
• Network Management (Local Area Network (LAN)/ Wide Area Network (WAN))
• Service Desk Support
• Firewall
• Cabling/ Wiring
• Voice over Internet Protocol (VoIP)
• Private Branch Exchange System (PBX)
• Video / Video Teleconference (VTC)
• Telecommunications
INFORMATION ASSURANCE (IA) SUPPORT FOR THE ENTERPRISE
• Overall Information Assurance Support
• Certification and Accreditation Process Execution
• Process, Analysis, and Coordination Support
• Security Documentation Support
• Information Technology Integration
• General Support
• Information Assurance Policy Support
• Information Assurance Manager (1AM) Contractor Duties
TECHNOLOGY SERVICES
• System Administration
• Computer Operations/ Batch/ Scheduling
• Storage Area Network (SAN) Support
• Commercial-Off-The-Shelf (COTS) Application and Administration
• Asset l\’lanagement and Inventory
• Database Administration
• Automated Identification Technology (AIT) Support
• Email and Mobile Device Support
INFORMATION ASSURANCE (IA) CYBER SECURITY ASSESSMENT PROGRAM
• Cybersecurity Compliance Review (CCR) Support
• Cybersecurity Vulnerability Assessment (CVA) Support
• Cybersecurity Control Validation (CCV)
• Command Cyber Readiness Inspections (CCRI)
• Penetration Testing Support
• Cybersecurity Assessment Tool Identification and Selection
PROJECT MANAGEMENT
• Senior Subject Matter Expert
• Coordinate with Contracting Officer Representative (COR) and Contracting Officer
• Effective and Efficient Planning, Direction, Coordination, and Control
• Verify/ Validate Deliverables for Each Task Monthly
• Task Order Management and Monthly Status Report
STAKEHOLDER INTEGRATION SERVICES (SIS)
• Customer Support
– Customer Liaison
– End User Support
• Change Management
– Front Door Process
– Enterprise Infrastructure Operations Board (EIOB)
– Enterprise Application Operations Board (EAOB)
INFORMATION ASSURANCE (IA) SUPPORT (CERTIFICATION & ACCREDITATION)
• IA Certification and Accreditation (C&A) Services
• IA Policy Services
• IA Plan of Action and Milestones (POA&M) Services
• IA Workforce Management
• FISMA Tracking and Reporting
INFORMATION ASSURANCE (IA) TECHNOLOGY ASSESSMENT
• Enterprise Architecture Support and Compliance
• IA Engineering Support
• IA General Support